What we collect, and why.

When you use the contact form

We collect what you type: your email address (required, so we can reply), your name, business name, the description of the task, your current tools and your budget range. It is stored in our enquiry log and emailed to us through our email provider.

Retention: enquiries are kept for up to 24 months so we can pick up a conversation where it left off, then deleted.

When you use the calculator

Slider values and the optional task description are logged anonymously — no name, no email, no cookie, no cross-site identifier. We use the aggregate to see which tasks people actually struggle with. If you type something into the task box that you'd rather not share, leave it empty.

Server logs and security

Our host keeps standard request logs (IP address, user agent, timestamps) for security and abuse prevention, and Cloudflare sits in front of the site as a security proxy. Cloudflare Web Analytics is cookieless.

Who processes data for us

• Cloudflare — DNS, security proxy, network performance and cookieless analytics.
• Resend — delivers enquiry notification emails.
• Our hosting provider — servers and backups, access restricted to us.

The demo environment

demo.northline.technology is a sample deployment with synthetic data. If you enter an email there to look around, it is stored with your company and interest notes so we know who visited, and it is used only for that. The demo also stores a value in your browser's local storage so it doesn't ask you again — clearing site data removes it.

Your rights

Ask us what we hold about you, ask for a copy, or ask us to delete it: [email protected]. We'll action deletion requests within 30 days. If you are in the EU/EEA or UK, you also have the right to complain to your local data-protection authority.

Changes

If this policy changes materially we'll update the date below. Last updated: 21 October 2026.